Privacy & Cookie Policy

Last updated: 26/07/24

Privacy Policy
Walks & Whiskers (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website www.walks-and-whiskers.co.uk (“our site”), and how we comply with UK data protection laws.

Information We Collect
We may collect and process the following data about you:
Personal Information: This includes information such as your name, email address, phone number, and postal address, which you provide by filling in forms on our site or by corresponding with us by phone, email, or otherwise.
Technical Information: We may collect technical information such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
Usage Data: We collect information about how you use our site, including the pages you visit and the time you spend on each page.

How We Use Your Information
We use your information in the following ways:
To provide our services: We use your information to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us.
To improve our site: We use the data to understand how our website is used, to diagnose problems, and to improve the layout and functionality of our site.
To communicate with you: We may use your contact information to provide you with information about other services we offer that are similar to those that you have already enquired about or to notify you about changes to our service.
For marketing purposes: With your consent, we may send you promotional materials and offers.

Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with selected third parties, including:
Service providers: We may share your information with third-party service providers who help us operate our site and deliver our services, such as payment processors, hosting providers, and email service providers.
Legal obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security
We take the security of your personal information seriously and use appropriate technical and organisational measures to protect it against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

Your Rights
You have the right to:
Access your information: Request a copy of the personal data we hold about you.
Correct your information: Ask us to correct any inaccurate or incomplete information.
Delete your information: Request the deletion of your personal data, subject to certain conditions.
Restrict processing: Request that we limit the processing of your data in certain circumstances.
Object to processing: Object to the processing of your data for direct marketing purposes.
Data portability: Request the transfer of your data to another party.
To exercise any of these rights, please contact us at [Your Contact Email].

Cookie Policy
We use cookies to enhance your experience on our site. This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e. the information we collect using cookies and how that information is used and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How Do We Use Cookies?
As most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Manage Cookie Preferences
You can change your cookie preferences any time by clicking the above below. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

Change Your Cookie Preferences

Types of Cookies We Use

Changes to Our Privacy & Cookie Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this Privacy & Cookie Policy periodically.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Walks & Whiskers, 43 Hundred Acre Way, Red Lodge, IP28 8FQ, lucywalksandwhiskers@gmail.com, 07713 906 926.